Improve your ability to manage conflict with confidence

Key Outcomes:

• See the Positive Side of Conflict – Gain the benefit of different perspectives, more creativity, better decisions and improved relationships.
• Respond with Confidence – Manage your emotions and stay in control.
• Determine If It Is Really a Conflict – Clarity helps you decide what you need to do.
• Use Active Listening as an Advantage – Listen your way to common ground.
• Keys for Confident Conversations – Use 3 keys to get to the root of conflict.
• Prepare for the Unexpected – Create a confidence habit.

Master holding difficult conversations with confidence that will help you manage conflict and result in improving relationships with your team and your peers. Learn and apply a process that will give you more confidence in leading your team, encourage innovation and productivity.

Includes:

• 6 video lessons delivered weekly to pace your progress and allow for application
• worksheets and application exercises
• lifetime access to this training